Cookie Policy

This Cookie Policy explains how Goodwin Casino uses cookies and similar technologies on our website and related services (together, the "Site"). It describes what cookies are, why we use them, what types we use, and how you can manage your preferences at any time.

By continuing to use the Site, you may allow cookies to be placed on your device in accordance with your choices in our cookie consent settings (where available) and your browser controls.

What Cookies Are (and Why They Matter)

Cookies are small text files stored on your computer, phone, or tablet when you visit a website. They help websites remember information about your visit - such as your login status, language preferences, or which pages you viewed - so the Site can run smoothly and feel consistent each time you return.

Some cookies are set by Goodwin Casino (first-party cookies). Others are set by partners who provide services on our behalf (third-party cookies).

How We Use Cookies to Power Performance, Security, and Gameplay

We use cookies and similar technologies for purposes that may include:

• Keeping the Site secure and protecting accounts from unauthorized access
• Enabling core functions like logging in, navigating pages, and processing requests
• Remembering your settings (for example, language or region)
• Measuring Site performance to improve speed, stability, and reliability
• Understanding how visitors use the Site so we can improve content, layout, and user experience
• Supporting advertising and marketing (where permitted), including measuring campaign performance and limiting repetitive ads

Cookies do not typically contain information that directly identifies you (like your name). However, some cookie data can be linked to you when combined with account information or device identifiers, especially after you log in.

Cookie Types We May Use

Different cookies do different jobs. The categories below explain how they generally work.

Essential Cookies - Keep the Site Running

Essential cookies are required for the Site to function properly. They support security, page navigation, fraud prevention, and access to account areas. Without these cookies, key features may not work, and the Site may not load or behave correctly.

Because they’re necessary, essential cookies are usually enabled by default and cannot be fully turned off through a consent tool - but you can still block them in your browser, which may break Site functionality.

Functional Cookies - Save Preferences and Improve Convenience

Functional cookies help the Site remember choices you make, such as preferred language, region, or interface settings. They reduce repetition and help your experience feel consistent across sessions.

If you disable functional cookies, some personalization features may not save properly, and you may need to reselect settings during future visits.

Performance and Analytics Cookies - Fix What Slows You Down

Performance cookies help us understand how the Site is used - which pages are visited most, what loads slowly, and where errors occur. This helps us diagnose issues and improve stability, speed, and overall experience.

These cookies do not exist to identify you personally, but they may collect device and usage data such as browser type, pages visited, time spent, and approximate location (derived from IP address).

Marketing Cookies - Measure Promotions and Keep Ads Relevant

Marketing cookies may be used to deliver and measure promotional content, manage frequency (so you don’t see the same ad repeatedly), and evaluate the effectiveness of campaigns. These cookies can be set by us or by third-party advertising partners.

If you disable marketing cookies, you may still see promotions, but they may be less relevant, and we may have less insight into which offers perform best.

Session vs. Persistent Cookies - Timing Basics

Cookies may be:

• Session cookies - temporary cookies that are deleted when you close your browser
• Persistent cookies - remain on your device until they expire or you delete them manually

We aim to keep cookie lifetimes appropriate for their purpose and to limit retention where possible.

Third-Party Cookies and Service Providers

Some cookies may be placed by third parties that support our services, such as analytics, security, customer support tooling, and marketing measurement. These third parties may process data according to their own privacy policies.

Where required by law, we request your consent before enabling non-essential third-party cookies. Please note that third-party providers may change their cookie practices over time.

Your Choices - How to Manage, Disable, or Delete Cookies

You’re in control. You can manage cookies in two main ways:

1. Cookie consent settings (if shown on the Site) Depending on your location, you may see a cookie banner or a preference center that lets you accept, reject, or customize non-essential cookies. You can usually revisit and adjust these settings later.
2. Browser settings (works everywhere) Most browsers let you:

• See what cookies are stored
• Delete cookies
• Block all cookies
• Block third-party cookies only
• Set rules per website

To adjust settings, look for cookie or privacy controls in your browser. Common paths include “Settings - Privacy - Cookies” (wording varies by browser and device).

If you delete cookies, your preferences may reset, and you may need to re-enter login details and settings. If you block cookies entirely, some Site features may stop working, including account access and key security protections.

How Cookie Preferences Can Affect Site Functionality

If you disable certain cookies, you may notice changes such as:

• Needing to log in again more often
• Slower troubleshooting of performance issues because diagnostics are limited
• Less relevant promotional messaging
• Some pages or functions not working as intended, especially if essential cookies are blocked

We recommend keeping essential cookies enabled to maintain secure access and stable Site operation.

Consent, Legal Basis, and Compliance

Where applicable, we rely on your consent to place non-essential cookies (such as analytics and marketing cookies). Essential cookies are generally used based on our legitimate interests in operating a secure, functional service and delivering requested website features.

If you’re located in a region that requires opt-in consent, non-essential cookies will not be set until you choose to allow them.

Updates to This Cookie Policy

We may update this Cookie Policy to reflect changes in technology, legal requirements, or how the Site operates. When we make meaningful changes, we will post the updated policy on this page and adjust the “last updated” date.

You can also review our brand page at GoodWin Casino for related information about the service.

Contact Us - Privacy and Cookie Questions

If you have questions about this Cookie Policy, cookie usage, or your privacy choices, contact Goodwin Casino Support:

Email: support@goodwincasino.com Phone: +442038078343